How to use Clarabridge @Clarabridge #WebToolsWiki

- Last Update:

clarabridge webtoolswiki

clarabridge

Clarabridge is an intelligent customer experience management app for turning customer feedback into analytics. The app uses a text analytics engine to translate all customer interactions coming from multiple sources and put actionable insights into work across your business.

Clarabridge offers three core solutions: Clarabridge Social, Clararidge Survey and Clarabridge Speech. Combined, these solutions enable you to garner important customer sentiment and intention from all your touch-points.

Clarabridge takes data from a range of sources, including multiple survey types, contact center agent notes, social media, chat, voice, email, warranty notes, and more. The app then uses Natural Language Processing (NLP) technology that incorporates text analytics, context-sensitive sentiment analysis, linguistic categorization, and emotion detection, to translate and derive meaning from the customer data you have gathered.

Clarabridge Social integrates with all popular social media platforms and social media management software. You can use Clarabridge Survey to create and decipher customer feedback forms, while Clarabridge Speech provides speech analysis to interpret your customer’s voice. Clarabridge uses its customer experience analysis to drive business results across your company. The app pushes the data to the right people in your organization and makes it easy to interpret with dashboards, reports and alerts.

Do you have any tips for using Clarabridge? Please add them to this list.
Please vote up or down any tips that are already here. Thank you!

Do you know any Clarabridge alternatives?
Please add the names of each tool to this list and help others to find them and try them out.
Please vote up or down any alternative so we find the most popular ones. Thank you!

We hope you enjoy Clarabridge. To search for any other online tool please use our search box at the top of the page.
If you have benefited from what you have learned here we hope you will consider sharing this page with your social media friends by using one of the sharing buttons out on the left. Thank you!

If you have any questions about Clarabridge please ask in the comment boxes below either Google+ or click over to Facebook. If you know lots about Clarabridge or any other tool featured in The Web Tools Wiki then please let us know in the comments as well. We will connect with you and give you editing rights. We often pay regular editors for their time.


Loading Facebook Comments ...

Leave a Reply

Your email address will not be published. Required fields are marked *