How to use Deskero @deskerocare #WebToolsWiki

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deskero

Deskero is a simple yet effective way to offer great customer service, and to take it to its next level through seamless integration with social networks.
Deskero is a cloud-based customer care software that provides a simple yet effective help desk solution. It offers simple yet effective tools to integrate requests coming from different channels (emails, chats, websites, social networks) into a single database and put some order into the chaos of modern customer care.
Deskero aim is to create a new kind of relationship with customers, engaging them in an innovative and personal way, also through smart and simple use of social networks.

Deskero offers companies simple and effective tools to make customer care easier, quicker and more modern. The goal? To simplify the management of service assistance with an übers-imple and functional software that also fully exploits all the latest social networks.

Deskero fully integrates live-chat as well as a social monitor tool that allows even small teams to tackle the power of social networks and to engage customers through proactive conversations.

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