Improve Service Management via Vivantio ITSM #WebToolsWiki

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Vivantio ITSM is a service management software ideal for large scale, multi-site organizations with complex needs. It offers a suite of flexible management solutions from service management to client management, knowledge and asset management. It provides a powerful platform for your complete service management vision throughout your entire organization.

The Vivantio Platform can be delivered in two ways, at the same subscription price – Saas or on-premise. With the software as a service or SaaS method, users don’t have to worry about maintaining and upgrading servers or backing up data as Vivantio will handle all that for you.

With the on-premise method, the entire Vivantio platform is installed on your own server. But either way, you own all your data and can export your core information any time when the need arises.​

Vivantio’s features include problem, incident and change manager, workflow automation, market-leading analytics, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal, award-winning support and SaaS or on-premise delivery.

Do you have any tips for using Vivantio ITSM? Please add them to this list. Please vote up or down any tips that are already here. Thank you!

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Your top tips for using #VivantioITSM #Crowdify #GetItDone

Do you know any Vivantio ITSM alternatives? Please add the names of each tool to this list and help others to find them and try them out. Please vote up or down any alternative so we find the most popular ones. Thank you!

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Your suggestions for alternatives to Vivantio ITSM #Crowdify #GetItDone

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