NetSuite CRM+ software is the only cloud CRM system to provide complete customer lifecycle management, supporting lead generation through to opportunity creation, order processing, fulfillment, renewal, upsell, and cross-sell. It is used by over 16,000 organizations worldwide. According to Nucleus Research, customers deploying NetSuite increase sales productivity by 12.5% due to the system’s more complete approach to CRM that provides a true 360 degree view of the customer. Improve customer satisfaction, revenue, and marketing ROI with NetSuite CRM+.
NetSuite CRM+ delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customization, all in a web-based CRM application.
NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities.
Unlike typical cloud CRM solutions, NetSuite CRM+ also includes order management, sales forecasting, partner management, and marketing effectiveness capabilities. Unique NetSuite capabilities allow growing companies to manage quote creation, order processing, sales forecasting, commissions, customer renewals and upselling, and multi-national sales and service and to provide sales and service reps with real-time visibility in to all past customer transactions and current order, inventory, fulfillment, service, and payment status.
NetSuite CRM+ is completely integrated with the back office—order management, fulfillment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle—from lead to close to fulfillment.
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