Talkdesk is an efficient software ideal for businesses of all sizes that require a call center. It easily integrates with business tools such as Salesforce, Zendesk, Desk.com, Highrise, SugarCRM, Olark and others to show comprehensive information about the person calling immediately as the phone rings.
Talkdesk also provides real-time and historical reporting, call monitoring and call recording. It has a built-in CRM that enables agents and managers to make data-driven decisions based on comprehensive information and establish professional interactions.
This tool is simple to use as it does not involve phones, hardware, coding or downloads. Users can work from anywhere as long as you have a computer and internet connection.
Use Talkdesk to improve customer interactions. This tool is capable of doing a wide variety of tasks from IVR, monitoring and reporting to integrations (Salesforce, Zendesk, SugarCRM, Shopify, Magento, LiveChat, etc.).
Talkdesk – Call center in the browser #500startups #500startupsdemoday003 http://www.slideshare.net/500startups/talkdesk-call-center-in-the-browser via @SlideShare
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