ClickDesk is a two-in-one online chat tool combining live chat and help desk. It provides live chat, voice chat, help desk and social toolbar for your website, the first of its kind in the IT industry today.
Being a cloud-based software, users do not need to download or install anything. Your agents will be able to receive chats on their preferred instant messaging service such as Skype and Google Talk. And the built-in voice chat feature allows visitors to call businesses through browser phone, Skype or the local access numbers available in 40 countries.
ClickDesk’s social toolbar allows users to tweet or like a Facebook page right from their chat window.
Recently, ClickDesk was launched as a multi-channel communication solution that enables businesses to efficiently manage support e-mails and offline chat messages.
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