Snappy is a simple tool that offers streamlined customer support. There’s no need to have a technical background because it’s pretty easy to use.
Snappy also lets you manage your email. Keep your existing support email addresses which your customers can use to communicate with you. In fact, you can use as many inboxes as you need and Snappy will organize and manage them for you.
This tool is capable of providing email and keeps track of who’s looked at your emails and whether they have been replied to. Snappy monitors everything from start to finish, It also allows you to assign team members, add tags, and reply to the customer as often as you need to.
Moreover, you can also develop your own apps using Snappy. A base applications and documentation are available to let you know how it works and how you can create your own.
Snappy is a paid tool but offers a free trial.
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