SysAid IT Help Desk Software provides a complete web-based solution for any IT department. Automate your service desk, control your hardware and software management, and implement effective systems monitoring. Both simple and feature-rich, SysAid helps you quickly and securely resolve your IT issues.
Offered in both cloud and on-premise versions, SysAid is a globally-adopted IT Service Management (ITSM) solution that combines all the essential capabilities in one, feature-rich tool. From traditional ticket management to asset management, SysAid allows administrators to monitor & manage tasks in one platform, so they can deliver fast and comprehensive support from a single view. Available in 42 languages, SysAid serves 10,000+ customers across 140 countries, spanning all industries and sizes.
Use an IT software tool that was built to deal with the challenges you actually face. SysAid is an IT management and help desk software that integrates all the essential IT tools into one Service Desk. Its rich set of features include a powerful Help Desk, Asset Management and more, so you can manage all your IT tasks from a single workspace.
SysAid Overview
SysAid is an IT helpdesk service management program that automates business processes for helpdesk and includes configurations for hardware, asset and mobile management, tasks, software licenses and others. SysAid can be used on cloud or in-house. It is available in different versions as well.
SysAid is by an international firm SysAid Technologies founded in 2002. SysAid specializes in developing IT services management solutions. Many companies are now using the company’s products across the globe. They have offices in different parts of the globe such as Israel, Australia and Brazil.
SysAid Average Rating –
The average rating of SysAid is 4 stars. The rating is based on 1 aggregated online reviews.
SysAid Typical Customers
SysAid was originally intended for IT practitioners. However, the company made sure it could also be used by other professionals from various industries, including government agencies and financial institutions. This software is now used by thousands of organizations from around the world. The industry ranges from retail, F&B, healthcare, education, manufacturing and even aviation. This is how vast the client scope is, which shows how helpful the program is for organizations. Whether you are a startup or an established corporation, SysAid provides efficient solutions for you.
SysAid Features
SysAid aims to provide the best IT management solutions for businesses in various industries through its list of features. One of the software’s innovative features is IT Benchmark. This is responsible for translating raw information or data of various IT activities into useful information. This allows administrators to assess their present IT data in comparison to the previous statistics, including comparing individual statistics with other IT areas around the world.
Using one platform, you can already have everything you need to manage crucial IT works. You can also have complete control of your assets, meaning your hardware, software and mobile device. Several tools are used to save time on managing projects that also help open communication lines. Lastly, since automation is done, detailed and accurate reports can be viewed to evaluate performance.
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